Returns & Price Match

Returns:

Returns are accepted within 14 days of purchase. Buyer is responsible for all shipping charges. All Applied Discounts, Custom Duties and Taxes, and Shipping and Handling Fees are NON-REFUNDABLE. Buyer is responsible for return shipping. A restocking charge up to 20% may be applied if the original packaging is opened or if the product(s) appear to be used, components/packaging are missing or damage. Please email us for an RMA. All Mitutoyo objectives are subject to a 17% restocking fee. All AmScope products carry a 20% restocking fee. Bulbs and other consumables are non-returnable. Custom orders non-returnable.

 

Price Match:

We offer some of the best prices around. Found a better price? Email, call, or live chat us and we will beat it! If you happen to find a lower price within 30 days we will refund the difference in price. Price match is only eligible for products of the same EXACT configuration/model. In order to qualify for a price match the buyer must send proof of pricing and product information. A copy of quotation, or link to the product should be included. The quote or price must be from an authorized dealer for the product being offered. Some exclusions may apply.

 

Price match does not apply to used/refurbished microscopes due to the variable of condition.

 

For RMA or Price Match Please email us at Sales@microscopecentral.com.

 

Shipping Policy:

We offer free UPS ground shipping for all orders over $99 shipping to anywhere in the U.S.A. If you require expedited shipping please contact us for a quotation. All items that are in stock will ship in approximately 2-3 business days. Microscopes are highly configurable and it is not guaranteed that all configurations are in stock. All items will ship as fast as possible. We do accept international orders. Some items can ship same day if ordered before 3:00 E.S.T

Please contact us for an international shipping rate.

We cannot ship Leica products outside of USA & Canada. International shipping rates for Canada & Australia (for other manufacturers) are pre-set at $99. Please checkout using this rate, if the actual shipping is less we will refund the difference. If it is more we will quote for the additional cost. Due to the configurable nature of microscopes it is hard to auto calculate shipping weights at checkout. Alternatively you can contact us at Sales@microscopecentral.com ahead of time for a shipping quote.

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